FAQ

Genera Inquiries

Do you offer wholesale or bulk purchasing?
What is RISO Printing?
What is your sustainability policy?
What payment methods do you accept?
How can I contact Sweet Spot?
Do you have a physical store I can visit?

Delivery and Returns

How can I track my order?
Do you offer International delivery?
Can I cancel my order after it has been placed?
Can I return or exchange an item?

Item Information

How do I know if an item is in stock?
Do you offer gift wrapping services?
Do you offer discounts or promotions?
Can I customise or personalise an item?
Are the products on your website authentic?
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Thanks for stopping by — Come back soon! Thanks for stopping by — Come back soon! Thanks for stopping by — Come back soon! Thanks for stopping by — Come back soon! Thanks for stopping by — Come back soon! Thanks for stopping by — Come back soon! Thanks for stopping by — Come back soon!